Items where Author is "Rouncefield, Mark"
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Martin, David, O'Neill, Jacki, Randall, David and Rouncefield, Mark (2007) How can I help you? Call Centres, classification work and coordination. Computer Supported Cooperative Work (CSCW): the journal of collaborative computing, 16 (3). pp. 231-264. ISSN 0925-9724
Martin, David, Rouncefield, Mark, O'Neill, Jacki, Hartswood, Mark and Randall, David (2005) Timing in the art of integration: 'that's how the Bastille got stormed'. In: GROUP05: ACM 2005 International Conference on Supporting Group Work, 6th-9th November 2005, Sanibel Island, Florida, USA.
Dewsbury, Guy, Clarke, Karen, Randall, David, Rouncefield, Mark and Sommerville, Ian (2004) The anti-social model of disability. Disability and society, 19 (2). pp. 145-158. ISSN 0968-7599
Harper, Richard, Proctor, Robert, Randall, David and Rouncefield, Mark (2001) 'Safety in numbers': calculation and document re-use in knowledge work. In: GROUP01: Conference on Supporting GROUP Work, 30th September 2001-3rd October 2001, Boulder, Colorado, USA.
Randall, David, Hughes, John A., O'Brien, Jon, Rouncefield, Mark and Tolmie, Peter (2001) 'Memories are made of this': explicating organisational knowledge and memory. European journal of information systems, 10 (2). pp. 113-121. ISSN 0960-085X
Hughes, John A., O'Brien, Jon, Randall, David, Rouncefield, Mark and Tolmie, Peter (2001) Some 'real' problems of 'virtual' organisation. work and employment, 16 (1). pp. 49-64. ISSN 0268-1072
Hughes, John A., O'Brien, Jon, Randall, David, Rodden, Tom, Rouncefield, Mark and Tolmie, Peter (1999) Getting to know the 'customer in the machine'. In: International Conference on Supporting Group Work, Phoenix, Arizona, USA, November 14-17, 1999.