Towards developing a framework to analyze the qualities of the university websites

Rashida, Maliha, Islam, Kawsarul, Kayes, ASM, Hammoudeh, Mohammad ORCID: https://orcid.org/0000-0002-9735-2365, Arefin, Mohammad Shamsul and Habib, Mohammad Ashfak (2021) Towards developing a framework to analyze the qualities of the university websites. Computers, 10 (5). 57. ISSN 2073-431X

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Abstract

The website of a university is considered to be a virtual gateway to provide primary resources to its stakeholders. It can play an indispensable role in disseminating information about a university to a variety of audience at a time. Thus, the quality of an academic website requires special attention to fulfil the users’ need. This paper presents a multi-method approach of quality assessment of the academic websites, in the context of universities of Bangladesh. We developed an automated web-based tool that can evaluate any academic website based on three criteria, which are as follows: content of information, loading time and overall performance. Content of information contains many sub criteria, such as university vision and mission, faculty information, notice board and so on. This tool can also perform comparative analysis among several academic websites and generate a ranked list of these. To the best of our knowledge, this is the very first initiative to develop an automated tool for accessing academic website quality in context of Bangladesh. Beside this, we have conducted a questionnaire-based statistical evaluation among several universities to obtain the respective users’ feedback about their academic websites. Then, a ranked list is generated based on the survey result that is almost similar to the ranked list got from the University ranking systems. This validates the effectiveness of our developed tool in accessing academic website.