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    Analysis of the motivations for ISO 9001:2015 adoption in the Brazilian business context

    Siltori, Patricia FS, Rampasso, Izabela Simon, Martins, Vitor WB, Anholon, Rosley, Silva, Dirceu, Souza Pinto, Jefferson and Leal Filho, Walter (2021) Analysis of the motivations for ISO 9001:2015 adoption in the Brazilian business context. Quality Management Journal, 28 (2). pp. 76-85. ISSN 1068-6967

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    Abstract

    This study aims to analyze the reasons that motivate Brazilian companies to implement Quality Management Systems, according to ISO 9001:2015 requirements. Based on information collected in the literature, a questionnaire was developed and answered by professionals that work with the mentioned standard in their companies. An Exploratory Factor Analysis was conducted with the collected data to group the validated variables into two constructs that present the most part of information variance. These constructs were entitled “internal improvements related motives” and “market related motives”. The findings of this research confirm and complement previous studies performed in Brazil and in other countries.

    Item Type: Article
    Peer-reviewed: Yes
    Date Deposited: 27 Jul 2021 08:22
    Publisher: Informa UK Limited
    Additional Information: “This is an Accepted Manuscript of an article published by Taylor & Francis in Quality Management Journal on 24/2/2021, available online: http://www.tandfonline.com/10.1080/10686967.2021.1886025.”
    Divisions: Faculties > Science and Engineering
    Research Centres > Ecology and Environment Research Centre
    Subject terms: 1503 Business and Management
    URI: https://mmu-uat.leaf.cosector.com/id/eprint/628140
    DOI: https://doi.org/10.1080/10686967.2021.1886025
    ISSN 1068-6967
    e-ISSN 2575-6222

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