Information systems project failure: a comparison of two countries

Lemon, Wayne F., Liebowitz, Jay, Burn, Janice M. and Hackney, Ray A. (2002) Information systems project failure: a comparison of two countries. Journal of Global Information Management, 10 (2). pp. 28-40. ISSN 1062-7375

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Abstract

Many organisations, regardless of size, engage in at least one, and often many information systems projects each year. Many of these projects consume massive amounts of resources, and may cost as little as a few thousand dollars to ten, and even hundreds of millions of dollars. Needless to say, the investment of time and resources into these ventures are of significant concern to chief information officers (CIOs), executive staff members, projet managers and others in leadership positions. This paper describes the results of a survey performed between Australia and the United States regarding factors leading to IS project failtures. The findings suggest that, among other things, end user involvement and executive management leadership are key indicators influencing IS project failures.